Baggage
All you need to know about how to pack and prepare your baggage and if your baggage is delayed or lost.
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Tips for you who's travelling with special baggage
✔ Pack your special baggage right. If you're travelling with skis, please note that only one pair of skis are allowed in each ski bag. It is not allowed to pack something other than skis in the ski bag.
✔ Check with your airline which rules apply for special baggage.
✔ Pre-book your special baggage to ease the process at the airport.
✔ For security reasons, always inform a staff member in check-in if you're travelling with an avalanche backpack.
✔ You need to get a mark on your special baggage at the regular check-in desk before you can leave it at the Bag drop for special baggage.
Skis, snowboards, strollers and golfbags are examples of special baggage.
Read more about special baggage further down on the page.
Important information about your baggage
Hand baggage
How large your hand baggage is allowed to be can vary from airline to airline. We recommend that you check with your airline how large your hand baggage is allowed to be and how much you are allowed to bring. You'll find contact information for the airlines here.
It is important that you follow the rules regarding your hand baggage. There are no facilities to store denied baggage at the airport while you are away on your trip.
Containers with liquids must be placed in a transparent one-litre resealable plastic bag. Each container may hold up to 100 millilitres. You may take as many containers with you as there is room for in the plastic bag, and you must be able to close the bag. Examples of containers are bottles, jars and tubes.
Remove the bag with liquids from your hand baggage and place it so that it is clearly visible in a tray on the conveyor belt at the security checkpoint.
You are permitted to bring the prescription medication, over-the-counter medication or medical liquids (including syringes) that you will need on your trip and throughout your stay. This includes any ice packs, or similar, that are needed to transport your medication. You will need to remove your liquid medication from your hand baggage and present it at the security checkpoint, but it does not have to be put in the same 1 litre bag as the other liquids.
Pills, powders and supplements in solid form does not have to be presented separate to your hand baggage.
Read more about travelling with medications on Transportstyrelsens website. You can also find more rules regarding travelling with medications further down on this page.
Läs om om att resa med läkemedel på Transportstyrelsens webbsida. Du kan också se regler kring att resa med läkemedel längre ner på denna sidan.
You're allowed to bring baby food or dietary food which will be needed during your trip. This will have to be presented at the security checkpoint but does not have to be put in the same 1 litre bag as other liquids.
See more information about rules and regulations regarding baby food and dietary food on Transportstyrelsens website.
There are several security rules regarding what is allowed to be packed in your hand baggage, what can only be packed in checked baggage and what is not allowed on the aircraft at all. You can find more information about what products are encompassed by the security rules on Transportstyrelsens website.
Please note that some airlines may have rules that encompass more products. If you have any questions, please contact your airline. You can find contact information here.
Check in baggage
When you get to the airport, go to one of the automated machines in the departure hall. There, you print your bag tag and put it on your bag. Don't forget to save the baggage receipt. After printing your bag tag, go to the desk for Bag drop and leave your bag on the belt.
Further down on this page, you can watch a video on how bag drop works.
In most cases, you will be able to check in your baggage using the same automated machine as used to check in. Print your bag tag and put it on your baggage. Don't forget to save the baggage receipt. After printing the bag tag, go to a desk for Bag drop and leave your bag on the belt.
Further down on the page you can watch a video on how bag drop works.
Find more information on how to check in using an automated machine here.
Hard-shell baggage should not have baggage straps as these can fall off and get stuck during transport. If you do have straps around your baggage, be careful to remove or tie all eventual straps, ropes or strings together before you check in. This lowers the risk of the straps getting stuck during the sorting process.
Label your baggage with both your name and your address. Preferably, you can also leave a note with the same information in your bag. Should your baggage get lost or the bag tag fall off, you can let the airline's ground handling company know that name and address can be found inside the bag. This will make the identification process easier.
If you want to bring and check in extra baggage beyond what is included in your ticket, please contact your airline.
There are several security rules regarding what is allowed to be packed in your hand baggage, what can only be packed in checked baggage and what is not allowed on the aircraft at all. You can find more information about what products are encompassed by the security rules on Transportstyrelsens website.
Please note that some airlines may have rules that encompass more products. If you have any questions, please contact your airline. You can find contact information here.
Special baggage
Special baggage is, for example, children’s strollers or pushchairs, golf bags, bicycles or skis. But it can also be backpacks with loose straps and bags that are either too big or too small. Contact your airline or charter operator for exact measurements and rules. You may also need to pre-book your special baggage 24 hours before departure – check what your airline company recommends for your trip. If you have special baggage, you must first go to the airline's regular check-in counters. There you will receive a label and instructions on where to hand in your special baggage.
Check in as usual. You'll find the different ways to check in here. After printing and securing your bag tag, you will need to go to a manned check in desk to get a marking on on your special baggage. If you're travelling with special baggage we therefore recommend that you check in at a desk with your regular baggage as well. When your special baggage has been marked, you leave it at the indicated Bag drop. These spots are staffed and your special baggage will be put through an X-ray.
You need to place the children's stroller in a plastic bag. These plastic bags are sold at the information counters.
Yes, but you should always notify a staff member in check-in if you're travelling with an avalanche backpack. For security reasons, only a limited number of gas cartidges are allowed on the flight. You could be asked to leave your gas cartridge behind.
Delayed or lost baggage
Has your baggage been delayed or not arrived? Then contact your airline’s baggage service, that is, whoever handles their baggage at the airport.
Here you will find the luggage service belonging to each airline and how to get in touch with them.
Please note: Contact your airline's baggage service at the airport you traveled to.
We can confirm that the ground handling companies have a heavy workload right now. They are working intensely to match bags and owners and to distribute baggage and do not always have time to answer phone calls. Please wait for them to contact you or try again later.
No. The airline is legally responsible for transporting you and your baggage from point A to B. The airline has a contract with the ground handling company as its representative on baggage issues. Swedavia does not have access to the airlines’ information about passengers or baggage.
Medical products
Liquid medication does not need to be placed in a plastic bag like other liquids. But remember to pack your bag so that you can easily show them at the airport security control.
You may take as much nonprescription medication (lens cleaner fluid, cough medicine, nose spray etc.) as you require during the actual flight. But you can take with you the entire amount of nonprescription medication that you need during your trip away if you are unsure if the product can be purchased at the destination, or alternatively if it only exists in larger packages.
You may take in your hand baggage as much prescription medication as you require during your trip away.
If you are travelling from Sweden to countries outside of the EU/EES zone, you should contact the destination's embassy for information about which regulations apply for bringing in narcotic medication. You must be able to prove that the medication carried with you is intended for private and medical purposes only, with for example a doctor's certificate in a suitable language. You can also contact the airline with which you are travelling to find out what applies.
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Certification is required to bring in narcotic medication.
When bringing narcotic medication for own private use into EU/EES countries, you must be able to show a certificate that proves your right to take the medication with you. This applies regardless of whether you have the medication in your hand baggage or checked baggage. Narcotic medication includes many sleeping pills, tranquilizers and strong painkillers. Contact your chemist to get a so-called Schengen certificate issued.
Contact a chemist or the Swedish Medical Products Agency if you unsure whether your medication is classified as a narcotic in Sweden. Narcotic classifications can differ between countries. LIkewise, the regulations that exist for bringing in these medications can vary from country to country. Contact the country's embassy for further information.
Regulations for tax-free shopping and liquids
You may shop for tax-free goods in shops located after the security checkpoint and take them on board your flight, even if the jar or bottle holds more than 100 millilitres.
Keep in mind that regulations may vary for liquids in your hand baggage on your journey back to Sweden and to other EU countries. Find out what applies for your journey.
You can purchase liquids in shops after the security checkpoint and take them in your hand baggage on your journey. Make sure that the shop seals the bag so that it is possible to ensure that no additional containers have been placed in the bag after your purchase.
Also be especially careful about the bag when changing planes at another airport within the EU: liquids purchased in a tax-free shop at the airport may be taken with you, together with the receipt, as long as the liquids are sealed in a special bag after they have been purchased. Do not open the bag before you have reached your final destination.
You may not take liquids that you purchased from a tax-free shop in Sweden in your hand baggage through the security checkpoint you go through when you continue your journey in the US.
Purchasing tax-free items should not be a problem when you transfer in another EU country and take your purchases on your journey to the US if you are not changing planes in the US. Check with your airline just to be sure that stricter regulations do not apply in that EU country.
Countries outside the EU may have different regulations for liquids. So contact your airline to find out what applies.
Bagdrop
With Bagdrop, you check in your baggage yourself quickly and easily. Check with your airline if they offer bag drop and how far in advance you can leave your luggage.
Instructions:
- Place your bag on the conveyor belt (one bag at a time).
- Follow the instructions on the screen. Start to scan your baggage tag.Â
- Wait until you see that the bag is carried along on the conveyor belt.
- Once check-in is complete you get a confirmation on the screen.
- Now you are ready for the security check.
Special baggage, such as golf equipment or a pram (baby carriage), cannot be checked in at Bagdrop. You should instead go to a staffed check-in counter.
Self-service step by step
Enter your airline company and booking reference. Follow the instructions.
Your boarding card and baggage tag(s) are printed once you’re done.
Remove the baggage receipt and save it. Attach a baggage tag to all bags.